Anthem
Sheila Payne
Account Executive, Federal Health Benefits
Thank you for your Federal Service: Open Season is November 11 to December 9, 2024
I am your dedicated Blue Cross and Blue Shield Federal Employee Program benefits consultant - for federal and postal employees, retirees and their families. I am here to help you with your healthcare needs. We have plans designed to support every need and budget: FEP Blue Focus, FEP Blue Basic and FEP Blue Standard. Please call or email me for questions or support related to entering the federal workforce, retiring from a government agency, meeting OPM goals through agency wellness events, or scheduling other events for government agencies.


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Blue Cross Blue Shield of Georgia Customer Service Hours 8:00 a.m. – 5:30 p.m. (EST) Monday, Tuesday, Wednesday & Friday 9:30 a.m. – 5:30 p.m. Thursday General Information call 800-282-2473 Send Claims To PO Box 105557 Atlanta, GA 30348-5557 Blue Open Access POS Customer Service Hours 7:00 a.m. – 7:00 p.m. (EST) Monday – Friday 8:00 a.m. – 5:00 p.m. Saturday General Information call 844-423-9988
About Me

With over 24 years of unwavering dedication to the Federal Health Plans, I've mastered the art of commitment and passion for the service I provide to all I encounter. Hailing from the heart of Kansas City, I bleed the red and gold of the Kansas City Chiefs. I have three children, two girls, one boy and one adorable grandson. When it comes to leisure, I enjoy traveling, attending sporting events, live concerts and spending time with family and friends.
Contact Me

EMAIL Sheila.Payne2@anthem.com

PHONE 4706381057

For feedback or additional assistance, please reach out to Kimberly Corlew at kimberly.corlew@anthem.com.
Serving federal employees, retirees and their families in
NORTHERN GEORGIA